Frequently Asked Questions

Our services are tailored to your specific needs, with quotes based on the work required and your location. We offer a free, no-obligation quote to help you understand the cost. To provide an accurate estimate, please send us a photo of the area where the work is needed. Request your quote easily through our Contact Us page.

With over 20 years of experience, we specialize in brick restoration, brick cleaning, and masonry services. As a Which? Trusted Trader, we pride ourselves on delivering high-quality work, backed by our reputation for reliability and customer satisfaction. Our professional team ensures that all projects are completed to the highest standards.

The duration of your project depends on the specific services required. Whether you need brick cleaning, repointing, or pebbledash removal, we can give you a more precise timeline once we assess your needs. Contact us via our [Contact Us] page for a detailed estimate.

Our team is in high demand, but we aim to schedule your work as soon as possible. Contact us directly to check our availability for brick cleaning and restoration services, and we'll do our best to accommodate you.

Our 10-year guarantee covers all services we provide, including brick cleaning and masonry restoration (subject to terms and conditions). You can trust that the quality of our work will last for years.

Yes! We have a comprehensive gallery with before-and-after photos of our brick cleaning and brick restorationprojects. See the difference our services can make on our [Gallery] page or on our social media accounts.

While we primarily serve London, we also cover surrounding counties, including Essex, Kent, Surrey, Berkshire, Buckinghamshire, and Hertfordshire. Contact us to confirm if we cover your location for brick restoration and cleaning services.

We provide our full range of brick cleaning, repointing, and restoration services for both residential and commercial clients. We work with builders, architects, and surveyors on large-scale commercial projects. Commercial clients can contact us for a custom consultation.

The time it takes to clean your property’s brickwork depends on its size and the level of staining. For instance, cleaning an average 3-bedroom house may take around 3-4 days. We offer brick cleaning services designed to restore the appearance of your property.

We take every precaution to protect your property during brick cleaning. We cover windows, doors, and surrounding areas with plastic sheeting. To prevent water stains, we advise removing curtains and blinds, or we can use masking tape to secure them.

The white, chalky substance is called efflorescence. It occurs when salts are brought to the surface of bricks by moisture. We offer brick cleaning services to remove efflorescence and restore the appearance of your brickwork.

Repointing is the process of renewing deteriorating mortar between bricks to ensure your masonry is stable and secure. It’s an essential part of brick restoration that protects your property from water damage and further decay.

Signs that your property may need repointing include crumbling mortar, loose bricks, and damp spots inside your home. Catching the issue early can prevent further damage to your property.

When completed correctly, repointing can last 20-50 years. However, the exact lifespan depends on environmental conditions and the quality of the work. Properly done repointing will protect your property for decades.

Not necessarily. During our brick assessment, we will determine which areas of your property require repointing. In many cases, only the exposed areas need attention.

The time for repointing varies based on the size of your property and the extent of the damage. Once we assess the job, we will provide you with a detailed timeline for completion.

No, our paint removal process is safe and won’t damage your brickwork. Our professional team uses specialized techniques to ensure your bricks remain intact during the process.

We use advanced methods to remove all paint remnants from grooves and indentations in your brickwork. Your property will look as good as new after we finish.

Yes! We can perform a paint removal test patch on a discreet area of your property to show you the potential results. Since paint removal takes multiple steps, we may need two visits to complete the job.

No, pebbledash removal is safe when done by experienced professionals. We ensure your brickwork remains intact, though the underlying bricks may need repair if they were damaged during the original application.

Yes, we are happy to complete a pebbledash removal test patch on a discreet section of your property to demonstrate the results.

In most cases, brick repairs or replacements are required after pebbledash removal. We include brick restoration in our quotes and will notify you of any additional work needed before proceeding.